What do you do when your car gets stuck on a lift - through no fault of the staff or techs? You have a great service person (Daniel) offer a loaner and remains in contact with you until the lift is able to be fixed. The lift takes a day to repair and you lose a few hours of work (I'm self employed, so this was tough) to run back and get your car. But then they offer you an additional discount on your tires/service to compensate for the time lost. Then, what do you do when you ...
Robert Sheridan and Darwin Pike provided great service! Thanks again gentlemen.
The people that I dealt with were really nice
Friendly and awesome staff, Robert was very polite, helpful, and worked hard to make our buying experience go smoothly!
great service and nice place to wait with refreshments
Everyone I dealt with at the dealership was fantastic. They worked with me to complete the entire transaction without any in-person contact, and it couldn't have been easier. This was the most pleasurable car buying experience I have ever had!!
Great experience buying my car. The guys were all friendly and helpful
The guy i talked to Aaron was real nice and explained alot about what was wrong ,,,,,,, Jared the other was bit of a A- hole and was. NOT very friendly AT all
Everyone was so friendly and motivated to help me find my dream car! They were just as excited for me as I was and they were so genuine!! Made the experience wonderful and fun.
Brennan was very helpful & quick with responses when I first asked about the car through emails. Pat was my sales consultant. He was very helpful when I bought my car. He even stayed late to help me get everything in my Malibu set up! Rich was the finance manager and worked quickly to get me the best interest possible. The only two downfalls: that it was very busy the night I went to purchase and took a long time to wait and fill out paperwork & they put a big decal off website link on the back windshield. IThanks ...
They did as i asked, oil change, no rotate. They vacuumed my front seat and let me know that my tires were low on tread. under 20 minutes. I plan on getting tires soon*. Thanks guys*
Every time I bring my vehicle to Okoboji Toyota, I am totally impressed with their service and how they treat their customers. I will never go anywhere else!! Best place to purchase and best place for continued maintenance!👏
UPDATE: I had to update my review, after an extremely frustrating interaction with this dealership, they have redeemed themselves. The manager Kaylene reach out to us and addressed all of our concerns, she went above and beyond to ensure total customer satisfaction. We were given a loaner vehicle in great condition, within hours of speaking with her and she has taken care of the charges for the repairs. Thank you so very much for your time and efforts, you are customer service. The worst Toyota Dealership I’ve ever been to, unfortunately this is the only dealership near our tiny ...
It was quick and friendly.
Quick and accurate service.
Kaylene and her staff always do a top-notch job with our vehicles and making us feel like their most-valued customer. Dalton and his crew in Detail are also phenomenal!
Always been taken care of here.
Extremely helpful, friendly and customer service orientated.
I called for a bulb out in my right blinker, when I got there, didn't have me on the books, but got me right in and got my blinker working again. The men in service dept were so very polite
Joe worked to find me exactly what I was looking for. He didn't try to sell me something just because. I appreciated all of their efforts to make my purchase easy and fun!
My fiancé and I went to test drive a car on the Spencer lot yesterday, and while he was test driving Daniel cam out to talk to me while he was gone. As soon as my fiancé came back Daniel gave us the intel on the car we were looking and then we went in to see what are options were for financing. Daniel had excellent customer service and he made it very simple and exciting. We ended up getting the car due to his enthusiasm, cooperation and knowledge. Would do business with him again in the future. I will ...
Sale went smoothly, great customer service
I was in for two vehicles. One was for a recall item. It was taken care of straight away. The second was to have an oil change on our Dodge van. We had noticed a small leak under the engine and told them (before they changed the oil). They thoroughly went over it and had it diagnosed. Turned out to be a simple thing of having some debris build-up on top of the engine around the oil filter. Instead of hooking it up to a diagnostic machine and charging us to do so, the lead mechanic just blew out the ...
Awesome to do business with
Brennan Heintz is the man to go to for all your sales GM Toyota related, 10/10 would recommend Brennan
The sales team and service team were so friendly helpful and an absolute pleasure. Thx so much for my new to me car.
Great place to shop. Sales people are very friendly. No pressure dealership
Was told I would receive a free oil change at 10 and 20 thousand miles.I paid for the 5 and 15 thousand changes.Just got screwed out of my 20 thousand change.Red tape.I won't go back.Oh wait I have to truck has so many recalls I have to go back.
E.pliyees treat you well. Always check with you if additional service is needed on vehicle. They also do their best to squeeze you in so an additional trip back is not needed
So I haven't told them this, but before I got my Ford my husband took in my Chevrolet avalanche. They looked it over & decided it was completely unsafe. I appreciated that. That's the real reason why I will always go back to them. But thanks to them my Ford is living still. They are great people & I will always go back. Thank you Edited because its well deserved. Those boys took care of me yet again! I went in to buy a new car and thats what I got. I'm in love with it & ...
Friendly, efficient service
Very good quick service.
Joe bent over backwards to find a Tahoe for us. Everything went seamless. Thanks Joe and Okoboji Chevy/Toyota.
Great service as always.
Very happy so far with the purchase of my used vehicle staff was friendly and easy to work with
The salesman was great. Very Knowledgeable and quick to answer our questions. And take care of our concerns. They had a great sale going on that helped alot in our decision to go there. Thank you Daniel.
I have always have a good experience with them Brennan is so nice. He has been so patient with me. I love you guys. I always go to have my vehicles serviced. Honest and friendly.
April Johnson did a excellent job with helping us pick out what we wanted. would definitely do business with her again.
I didn't end up buying a vehicle here (I fell in love with a different color elsewhere 😊), but Noah was very friendly & attentive (not pushy) throughout. He answered my questions & sent extra pictures & followed up. I will definitely check back when I'm in the market for another vehicle!
Excellent service every time I bring a car in.
They were all professionals and very quick and polite.
Huge variety, great prices. Fair. Honest.
Always so accommodating in all instances
Prices clearly marked on all the vehicles. Friendly sales and service staff. Pat was great to work with. Found exactly what I wanted at a fair price. No pressure!.
Have purchased two vehicles from there.
Had every good experience, April was great to work with
Great experience with getting the truck all set up the way I wanted
Dave really listened to my vehicle issues and went above and beyond to get my vehicle fixed
The employees are awesome... The employees are very friendly and professional.. and they try to help you any way they can.
Noah did a great job delivering my vehicle to Sioux Falls with OMC Direct 2 you highly recommend
I have had several encounters with OGMT and April has always been honest and straightforward when I ask for real options. I have been fully satisfied with each purchase. From our lease to our recent buy. She’s a great fun person and made us feel listened to. We love our recent buy. Thank you!
GREAT PLACE TO PURCHASE FROM. I HAVE BOUGHT A FEW VEHICLES HERE NOW FROM NEW TO USED. EXCELLENT SERVICE AND EXCELLENT QUICK LANE.
Good people like April Johnson
Knowledgeable. Friendly. Helpful. And they were incredibly fast. I had planned an entire day to look at the car & do all of the paperwork. It only took a little more than an hour. I didn't know what to do with myself for the rest of the day! 😂 I will definitely be going back for future cars.
Always went here to Manny Zemple to get my vehicle but he's gone boohoo.also for oil changes
I went to Okoboji Motors from Sioux City, and had the best experience ever. From my sales man Joe to the finance department and everyone in between. Great team work to get the job done and great friendly faces. They listen to what you want and did a great job at getting it for me!!!
5 stars today at okoboji motors!!!
The people there are always very nice and polite.
wonderful customer service.
The people here a cordial and friendly.
Wonderful service! Honest and easy to communicate with. We had plenty to do while we waited. Free pop and popcorn, and our Favorite football team was on the tv! Go Hawks! Thanks Joe and Chad and the great Team at Okoboji Toyota! We love our vehicle!!!
Very knowledgeable staff does a quick and efficient job on my vehicle. A place to play for children And they have snacks in the waiting room. Always a good experience
everything from sales to service. Kaylene Jackson is the best.
Does it right the first time! The people - Kaylene is tops!
Friendly, fast, accurate service. Love this place. Have always found them to be honest.
Great Staff throughout the Dealership. Value your business!
Very friendly sales person and friendly atmosphere
Nice place friendly staff... comfy chairs in waiting room.
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